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ENGAGE

Every comment and DM, in one inbox

Publishing is only the start — conversion happens in the comments. Jiepaiyun pulls comments and DMs from every network into a single inbox, so replies are fast, ownership is clear and leads are captured.

All networksUnified repliesTagging & assignmentLead capture
Product overviewContent CreationPublishingSocial InboxAnalyticsOpen API
INBOX

One inbox that catches everything

Stop switching between apps to check comments. Comments, DMs and mentions from every network land in one chronological list, so you can see at a glance who is asking what.

  • Filter by network, account, post or keyword
  • Sentiment and intent flagged automatically, high-risk items first
  • Saved reply templates for recurring questions
  • Internal notes and @mentions so nothing quietly disappears
Unified inbox · all networks28 awaiting reply
RED
"How much is this? Link please"Xiaohongshu · summer launch post
To reply
f
"Do you ship to Germany?"Facebook · page inbox
To reply
DY
"My last order hasn't shipped"Douyin · tagged as after-sales
Assigned
WB
"Can we collaborate? We're a review account"Weibo · tagged as partnership
Replied
WORKFLOW

Every interaction has an owner

Aggregation is only step one — value comes when it becomes a process. Assign interactions to real people, set response deadlines, tag intent, and you have something to review at month end.

  • Auto-assign by account or content type to the right owner
  • Response deadline reminders so messages don't go cold
  • One tagging system: enquiry, after-sales, partnership, complaint
  • High-intent threads exportable as leads into your CRM
This week's engagementTeam of 6
Interactions1,842
Avg. reply18 min
Leads137
EN
Product enquiries46% of volume
Assigned
AS
After-sales issues21% of volume
Assigned
PA
Partnership intent12% of volume
Replied
VALUE

Engagement is worth more than it looks

Same content, different response speed, very different outcome.

⏱️

Reply fast

Everything lands in one place and the team works in shifts, so users never wait and never drift away.

🎯

Clear ownership

Rules route each account and each post type to the right person — no one has to remember.

📥

Leads that persist

High-intent threads export as structured leads for sales to follow up, so the funnel stays intact.

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Grow faster on every network

Sign up and try every core feature for free. For partnership, email jiepaiyun@gmail.com

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